Version 1.0
Effective Date: 18th August, 2025
This Privacy Policy explains how HOUSBE, L.L.C. (“HOUSBE,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information in connection with the HOUSBE platform and related services. This Policy applies to all users of the Platform, including Licensed Agents, HIAA Members, Buyers, Renters, FSBO Sellers, and Lenders. If you use the Platform on behalf of a legal entity, you represent that you are authorized to bind that entity to this Privacy Policy.
Below is our notice at collection. We provide retention periods (or criteria), purposes, and whether we sell/share (we do not).
| Category | Examples | Purposes of Use | Retention | Sold/Shared |
|---|---|---|---|---|
| Identifiers | Name, email, phone, account IDs | Account setup; lead routing; customer support; security and fraud prevention | For as long as necessary to provide the services and meet legal obligations | No |
| Commercial Information | Lead selections, subscription tier, transaction metadata | Billing and administration; service delivery; fraud prevention; analytics | Service life + legal retention requirements | No |
| Internet/Network Activity | Device data, IP, logs, interaction events | Security; debugging; service reliability; analytics | Service life + security logs retention policy | No |
| Geolocation Data | Approximate location based on IP or ZIP | Localizing lead opportunities; security and abuse prevention | Service life; shorter for transient logs | No |
| Financial Data | Payment tokens, last4, billing ZIP | Process payments, prevent fraud | Processor-defined + tax/financial retention | No |
| Sensitive Personal Information | Account logins, precise geolocation, government IDs (only if legally required) | Identity verification (where required), security | Only as required; limited access and retention | No |
| Professional/Licensing | Real estate license number, brokerage affiliation | Eligibility verification; compliance | Active account + regulatory retention | No |
| Inferences | Service-related preferences (non-profiling) | Improve UX; personalize settings | Service life; opt-out available | No |
We collect information from:
We use your information to:
We use strictly necessary, functional, and analytics cookies/SDKs. We do not sell or share personal information for cross-context behavioral advertising. We honor Global Privacy Control (GPC) where applicable. Most browsers also offer Do Not Track (DNT) signals; there is no consensus on handling DNT and we do not respond to DNT at this time.
You can manage preferences through our cookie banner and settings.
Opt-out links: [Do Not Sell or Share My Personal Information] and [Limit the Use of My Sensitive Personal Information].
We disclose information to:
Depending on your state, you may have the right to know/access, correct, delete, opt-out of certain processing, obtain portability, and appeal denials. We will verify your identity and respond within 45 days (with one 45-day extension where reasonably necessary). No discrimination for exercising rights.
Submit requests: [Privacy Request Form] or email privacy@housbe.info.
The Platform is not directed to children under 13 and we do not knowingly collect personal information from children under 13. We do not sell or share personal information of consumers we know are under 16. If you believe a child provided personal information, contact us to request deletion.
Certain financial data processed for Lenders may be subject to the Gramm-Leach-Bliley Act (GLBA) and is therefore exempt from some state privacy rights. HOUSBE is not a consumer reporting agency (CRA) under the Fair Credit Reporting Act (FCRA) and our services are not intended to furnish consumer reports. Uploading or using consumer report data without appropriate legal basis is prohibited.
The Platform is primarily intended for users in the United States. If you are located in the EEA/UK/Switzerland, we will process personal data in accordance with applicable law. For cross-border transfers, we rely on appropriate safeguards (e.g., Standard Contractual Clauses and the UK Addendum). You may contact privacy@housbe.info to exercise GDPR/UK GDPR rights.
We implement technical and organizational measures designed to protect personal information, including encryption in transit, access controls, logging and monitoring, vulnerability management, and personnel confidentiality. No method of transmission or storage is 100% secure; risks remain.
We retain personal information for as long as necessary to provide the services, comply with our legal obligations, resolve disputes, and enforce agreements. We apply specific retention schedules for certain records (e.g., billing/tax, security logs) and delete or de-identify data when no longer needed.
We may update this Policy. We will post the updated version with a new effective date and, where required, notify you. Continued use after the effective date constitutes acceptance.
Email: privacy@housbe.info
Address: HOUSBE, L.L.C., 900 N Federal Hwy, Ste 306, Hallandale Beach, FL 33009.
If you need this Policy in an alternative format due to a disability, contact us and we will provide reasonable accommodations.